Last updated: 21 October 2026

At 151 Locksmiths, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or use our locksmith services.

1. Who We Are

151 Locksmiths provides locksmith services in Bradford and the surrounding areas. For the purposes of applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are responsible for handling your personal information as described in this policy.

Business name: 151 Locksmiths
Website: https://151locksmiths.co.uk/
Contact: Please use the contact details provided on our website to contact us about privacy matters.

2. Information We Collect

We may collect and process the following types of personal information:

• Contact information: Your name, telephone number, email address and any other details you provide when contacting us.

• Service information: Your property or service address, the type of locksmith service requested and details necessary to respond to your enquiry.

• Communication records: Information contained in emails, telephone enquiries, contact forms or other communications with us.

• Website usage information: Technical information such as your IP address, browser type, device information, pages visited and general website interaction data, where collected.

• Marketing preferences: Your preferences regarding receiving marketing communications, where applicable.

Please avoid sending unnecessary sensitive or confidential information through our website forms.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and requests for quotations.

• Arrange and provide locksmith services.

• Contact you about appointments, service updates or questions relating to your request.

• Process payments and maintain appropriate business records.

• Improve our website, services and customer experience.

• Protect our business, prevent fraud and maintain website security.

• Meet applicable legal, regulatory and accounting obligations.

• Send marketing communications where we have a lawful basis and any required consent.

We only use personal information where we have an appropriate legal basis for doing so.

4. Our Legal Basis for Processing

Depending on the circumstances, we may process your information under one or more of the following legal bases:

• Contract: Where processing is necessary to provide a requested service or take steps before entering into a contract.

• Legitimate interests: Where processing is necessary for legitimate business purposes, provided those interests do not override your rights.

• Legal obligation: Where we must process information to comply with the law.

• Consent: Where you have given consent, such as for certain cookies or marketing activities where consent is required.

You can withdraw consent at any time where processing relies on your consent. This will not affect the lawfulness of processing carried out before consent was withdrawn.

5. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted third parties when necessary to operate our business or provide our services. These may include:

• Website hosting and technical support providers.

• Website analytics and cookie service providers, where used.

• Payment service providers, where applicable.

• Professional advisers, insurers or legal representatives where necessary.

• Public authorities or law enforcement agencies where required by law.

We only share information where appropriate and take reasonable steps to ensure that third parties handle it securely and lawfully.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential website functions, understand website usage and improve performance.

Some cookies may be set by third-party services integrated into the website. Where required by law, we will request your consent before placing non-essential cookies.

You can manage cookies through our cookie consent tool, if available, or your browser settings. Disabling certain cookies may affect how parts of the website function.

For more information, please refer to our cookie notice or cookie settings, where available.

7. How We Store and Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to those who need it for legitimate business purposes. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes and meeting legal obligations.

The retention period depends on the type of information and the reason it was collected. When information is no longer required, we will take reasonable steps to securely delete it or anonymise it.

9. Your Data Protection Rights

Under applicable UK data protection law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information in certain circumstances.

• Request restriction of processing in certain circumstances.

• Object to processing based on legitimate interests.

• Request the transfer of certain information to you or another organisation, where applicable.

• Withdraw consent where processing is based on consent.

• Object to direct marketing at any time.

These rights are subject to applicable legal conditions and exemptions. To exercise a right, please contact us using the details provided on our website.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of those external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our website and locksmith services are not specifically directed at children. We do not knowingly collect personal information from children for marketing purposes. If you believe a child has provided personal information to us unnecessarily, please contact us so we can review the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal requirements. Any updates will be published on this page, with the revised date shown at the top.

13. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact 151 Locksmiths through the contact details provided on our website:

Website: https://151locksmiths.co.uk/

You also have the right to raise a concern with the UK’s Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully. You can find further information at https://ico.org.uk/.